We understand that your purchase may not be the right fit for your pet the first time. Exchange your item within 14 days of purchase for a different size/style by doing the following
Given the nature of the products sold in our store, we can only offer a limited returns. We want to avoid possible skin diseases cross-contamination from a dog to another. If for any reason you wish to return your product, you may return it for a refund, subject to the conditions below.
We don’t offer refunds for change of mind.
Refund amount
Faults
No refund /return is possible if
The information provided is general in nature and does not take into account your personal situation, and should not be relied upon in place of appropriate professional advice. You should consider whether the information provided is appropriate to your personal needs before you make any purchase, and where appropriate, seek advice from a veterinarian. By purchasing with us you accept full responsibility for your purchase.